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Helping Customers Every Day


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Helping Customers Every Day

Do you remember the last time you stopped to help a customer? Although it can be difficult to find time as a business owner, doing what you can to improve your customer's experience can make a tremendous impact on your overall store. I started thinking about how impactful a few comments could be a few years ago, after I complained and the business changed their policies. I wanted to create an environment online that was all about helping my fellow customers to enjoy a better life. Check out this blog for more information that could help you. After all, you never know when you will need a few tips!

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Archive

How To Prepare Your Staff For A Trade Show

In order to have a successful trade show exhibition, you need to be organized. Part of being organized is getting your staff ready. To get your staff ready you need to do a thorough analysis of the talent you have and utilize it correctly. If you are struggling with your trade show booth staffing here are some tips that will put you on the right path.

Know Your Staff

To successfully place your staff on trade show day you have to identify their strengths and weaknesses. You should carefully assess their personality when assigning them roles as well. A trade show booth is a place of interaction. You need to have this in mind when deploying staff. The fact is that some people are more adept at dealing with certain situations than we are.

Provide Training

There are many things that staff will be required to do at a trade show. Ensure that you give your staff adequate training before the show. Make sure that everyone knows exactly what they are to do and how they are expected to do it. There are those who will be presenters, these employees will showcase your product and its design for those attending the show. There are staff members who will be crowd gatherers they approach people who are at the trade show and invite them to your booth. These are just a few of the roles you will need to train employees for based on the product that you offer.

Grooming for the Event

Grooming for the event is very important this is because you will need to project a professional appearance. While it isn't necessary for everyone to be in a suit and tie they should be neatly dressed. Their shirts should not be untucked, and staff should not have dirty or wrinkled clothing. It is best to have shirts with your company logo for everyone. Depending on the image you want to portray employees can wear jeans and black pants or skirts. Whatever, you do just make sure everyone is looking professional and sharp so that people are not put off by their appearance.

Having a successful trade show is possible. However, you need to plan ahead, so that all your employees are aware of what needs to be done. Once you decide on this you will be able to target your audience in such a way that you get sales and leads from the event.