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Helping Customers Every Day


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Helping Customers Every Day

Do you remember the last time you stopped to help a customer? Although it can be difficult to find time as a business owner, doing what you can to improve your customer's experience can make a tremendous impact on your overall store. I started thinking about how impactful a few comments could be a few years ago, after I complained and the business changed their policies. I wanted to create an environment online that was all about helping my fellow customers to enjoy a better life. Check out this blog for more information that could help you. After all, you never know when you will need a few tips!

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Getting Movers Back Home After A Long Distance Move

Operating in a moving company that goes long distance, you will often have to send movers long distance. If movers have to drive a moving truck across the country to aid a move, this can be a several day job. Once the job of moving the clients is done, your job will begin to get your movers back to the home office. When the movers are completed with the client, they will need to bring back the truck or any moving equipment to continue to use for the rest of your business. If you are just opening a moving company and you need to come up with a comprehensive plan, there is a step by step plan:

Provide hotel stops

Your drivers will need to get enough rest in order to properly operate your moving truck and in order to rest after the strain of moving. Map out just how long it will take the movers to get back if they drive the truck for eight hours each day. Provide money or pay in advance for hotels each night. Select a hotel that offers free breakfast so that your truck drivers can get a good meal before they head out in the mornings to begin their driving. 

Map out fun stops

Driving on the road can become monotonous and exhausting. Instead of expecting your movers to sit inside of the moving truck and driving back quickly, map out some attractions that they may want to visit when they are on the road. Provide an address and a description to your movers before they leave the moving job. This will give them some idea of where they may want to stop and give them a chance to de-stress while they are on their way back. 

Offer to have someone else pick up the truck

Instead of having your movers drive all the way back home, you can instead have someone meet them to take over the driving and fly the movers back home. Depending on the length of the long distance mover, your movers may be away from their family for a long term. If the move was long, you can choose to have a new crew fly in to take over driving the moving truck back home. The crew that helped with the move can then fly home. This will allow the movers to get back home to spend time with their families without having to drive in, clean out, and have the moving truck inspected. 

Check out a website like http://www.midwestmoving.com for more information and assistance.